Problems with Maids in Liberia
Since the beginning of time in Liberia, maids have not had the good fortune of being treated fairly. They are often the victims of cruelty, but not comparable to the mistreatment that occurs when their salaries are presented them after their prolonged sacrifice. In an unexaggerated context, even treated as slaves, these salaries are not commensurate with their scope of service.
A domestic agency was established in Liberia to help change the mindset of Liberians about home assistance staffs, but maids are not taking their training seriously. They don’t see their practice as vital because they don’t believe the occupation is a career of grave importance. So, for this reason, they care little about the dress code and are often seen inappropriately dressed for their engagement at the office. Others don’t even bother to fix their hair or to apply a bit of makeup to bring elegance to their appearance.
With the new era of mobile phones and social media; most domestic staffs spend a lot of their time on the phone, instead of applying their contracted time to attending their chores. By spending a lot of time on their phones, it causes them to have poor time management skill. Poor time management skill in return affects their performance; tasks are not performed or completed to the best of their ability.
The hired-helps are always waiting for the employer to instruct them on what they should do. They will not see something wrong and take the initiative to fix or get it done. Domestic staffs lack the need to empower themselves to higher heights. Also, on the other hand, as an employer, don’t forget to praise a cleaner when he/she’s done something well, because this will increase their confidence, and in turn, enhance the work performance of both.
If she has demonstrated slackness in taking care of the kids or helping your parents at home, understand that this behavior may be due to the frustration she feels about her daily routine; for she might be overwhelmed and stressed out. Talk to her and see where you can make things more manageable for her.
When this isn’t taken care of, she may start to take it out on your family, either verbally or physically; in which case, you may likely have to bring in the agency to help resolve the issue.
Whenever this happens, they would resort to acting disrespectfully to their employers and expect the agency to back their behavior. I firmly believe the cause for their disgruntled attitude could be attributed to the minuscule level of education that the maid demonstrates.
Also, when a servant doesn’t support some guidelines, is likely due to problems that emanate from the home. In Liberia, we call servants like this “too know” because they believe their solution is better than what was instructed by their boss, and if the maid wants to be appreciated by the homeowner he/she needs to follow the formulated guidelines.
The housekeeper doesn’t speak up when things go wrong, or when they don’t finish their work in the home. It is often due to the fear of being scolded. They may be right for their action, but it will still happen if their employer is left to find out on their own. The domestic servant is required to understand that everything that happens in their place of work should be brought to the attention of their boss. On the other hand, if homeowners are unable to solve house-related problems, then the matter should be brought to the agency for consideration toward the replacement of their domestic servant.